1. Website Use

McGlothlin Venture Group LLC dba LabRoute Direct ("we," "us," or "our") provides this website to explain our courier services and receive inquiries. These Terms govern use of the website. Please read them before using it. If you do not agree, do not use the website.

You may use the website for lawful personal or business purposes. If you submit an inquiry for an organization, you must be authorized to provide that information.

2. Quotes and Service Acceptance

Browsing the website, submitting a form, requesting a quote, or initiating a call does not by itself book a delivery or create a courier-service agreement. A shipment is accepted only when LabRoute Direct separately confirms the arrangement. An automated form acknowledgment confirms receipt of an inquiry only; it is not a quote, dispatch confirmation, or acceptance of a shipment. Service-specific terms, pricing, handling instructions, and an accepted service agreement govern the delivery and take priority over these website Terms for that service.

Availability depends on capacity, location, shipment requirements, traffic, weather, and operational review. Delivery and response estimates are not guarantees unless expressly agreed. References to 24/7/365 availability describe access to contact us and request service; they do not guarantee acceptance or an immediate pickup.

3. Information You Submit

Provide accurate contact and shipment-inquiry information, and only information you are authorized to share. General website forms are not a channel for patient records, diagnostic results, Social Security numbers, payment-card details, or other sensitive information. Contact us to arrange an appropriate method if your delivery requires confidential documentation.

Website content is general service information, not medical, legal, regulatory, insurance, or other professional advice. This website is not an emergency medical service; call 911 for emergencies.

4. Acceptable Use

Do not misuse forms, impersonate others, submit unlawful content, introduce malicious code, attempt unauthorized access, or disrupt the website. Do not use automated activity that harms the website or bypasses access restrictions. We may restrict access when reasonably necessary to address misuse or protect the website.

5. Content and Intellectual Property

LabRoute Direct’s branding and website materials are owned by us or used under applicable rights. You may view the website and retain copies for legitimate internal reference. Commercial reproduction, redistribution, or modification requires permission unless permitted by law. Third-party marks belong to their respective owners.

Some website images are illustrative or digitally generated. They do not establish an affiliation with a depicted facility, document a particular shipment, or promise specific equipment or operating conditions.

6. Privacy and External Services

Our Privacy Notice and Cookie Notice explain information practices and choices. Using the website does not replace any separate consent required by law.

External links and tools are provided for convenience. Their operators have their own terms and privacy practices. A link does not constitute endorsement; we do not control external content or availability.

7. Website Disclaimers

We aim to keep website information useful and accurate, but it may contain errors or become outdated. The website is provided on an “as is” and “as available” basis. To the extent permitted by law, we disclaim implied warranties relating to the website, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise uninterrupted or error-free access.

8. Limits and Preserved Rights

To the extent permitted by law, our total liability for claims arising solely from use of this website or its content will not exceed the amount, if any, paid to us specifically for use of the website. This provision does not set a liability limit for courier services; accepted service terms govern those services.

Nothing in these Terms excludes liability that cannot lawfully be excluded, limits non-waivable consumer or privacy rights, or excuses fraud, gross negligence, or willful misconduct. Where a limitation is not permitted, it applies only to the extent the law allows.

9. Texas Law and Disputes

Texas law governs these website Terms, subject to any mandatory law that protects you. A dispute relating to the website may be brought in a court of competent jurisdiction in Texas, unless applicable law requires another forum. These Terms do not impose mandatory arbitration or a class-action waiver.

10. Changes and General Terms

We may revise these Terms by posting the updated text and date on this page. Changes apply prospectively; we will provide additional notice or obtain consent when required by law. Review the current Terms when you use the website.

If one provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not waive the right to enforce it later.

11. Contact Us

McGlothlin Venture Group LLC dba LabRoute Direct is based in Houston, Texas. For general inquiries or privacy requests, email info@LabRouteDirect.com, use our Contact Us form, or call (281) 417-4747.